Employment

Available Positions:

CUSTOMER RELATIONS ASSISTANT

Job Title: Customer Relations Assistant

Department: Administrative

Reports To: Marketing Manager

Classification: Full-time, year-round

Compensation: $12-15/hour, dependent on experience and qualifications

(When applying for this position please include links to your social media accounts)

Summary
As the face of Team O’Neil the world’s premier rally driving school our staff is held to the highest standards of competency and professionalism. The Office Assistant position is responsible for office operations, customer support, and other administrative tasks.

Competencies     

Must be a resourceful, self-motivated, and highly organized individual with attention to detail and a focus on quality. Ability to work with little supervision.

Must have the ability to work in a fast-paced environment and meet deadlines as required.

Adaptability, dependability, and attendance is a must. Working weekends on select dates will be expected.

Must possess strong written and verbal communication skills, including accurate grammar, punctuation, and document preparation.

Must be willing to complete a wide variety of changing tasks

Must be proficient in Microsoft office software, major social media platforms and other basic computer programs.

Essential Duties and Responsibilities include the following. (Other duties may be assigned.)

Assist with customer management including answering phones, and managing incoming email inquiries

Must have a thorough understanding of social media and the rally/automobile community (or desire to increase your knowledge of)

Assist with customer experience including preparing packages distributed to customers upon course arrival/completion and lunch ordering/distribution

Manage customer bookings and processing credit cards and other payment

Print and distribute student course books

Receive and process mail, including outgoing shipments

Assist on-site during peak business periods and special events

Manage merchandise inventory and stocking of beverage partner inventory

Other Requirements:

Must be prepared to complete other non-administrative tasks

Must be able to drive to and from work on time in all conditions

Physical Demands:

While performing the duties of this job, the employee is frequently required to walk up/down stairs, sit, walk, talk and listen. Must be able to carry up to 25 lbs.

Need to be able to drive a manual transmission car or the desire to learn

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